Welcome to Sinai Knowledge
Your starting point and support site for Sinai Central.
In this site, you will find instructions and guides for using Sinai Central.
Where can you get help?
That depends on what you need help with! Use the table below to find the department that can help you.
| If you need assistance with... | Contact... |
|---|---|
| Sinai Central finance applications, such as: - Creating an online purchase order, animal order, travel request, check request, petty cash voucher, deposit slip, or contract. - Getting access to a fund in Sinai Central. - Viewing and printing your general ledgers. | Send an email to finance@mssm.edu, or call Hannah Choi in Finance at (212) 731-3432 in regards to School transactions and funds. Send an email to Brian.Olewnick@mountsinai.org in regards to Hospital transactions and funds. |
Sinai Central HRTS, for online HR transactions, such as: | Send an email to HRTS@mssm.edu, or call Edmund Sekyere in HR at (212) 731-7754 (ext. 57754). |
| Faculty Supplemental Payment Requests | Send an email to Sherwin.Singh@mountsinai.org, Angus.Ramadeen@mountsinai.org, or call the FPA accounting group at (212) 731-3384. |
Other Sinai Central Services, such as: | Send an email to the department who created Sinai Central, itdc@mssm.edu. |
| Sinai Central error message, or you're not sure who to call about your Sinai Central problem. | Send an email to the department who created Sinai Central, itdc@mssm.edu. |
| InfoEd | For technical problems, send an email to the InfoEd team at infoed@mssm.edu. For policy questions, call the Grants and Contracts Office (GCO) at (212) 659-8970. |
| Software that's on the Medical School Network, or if you're having a problem with an "@mssm.edu" email address. | Send an email to Med-School-Computing@mssm.edu, or call the Medical School Computing Help Desk at 212-241-7091 (ext. 47091). |
| A clinical application, which is anything dealing with patient data. | Call 212-241-4357, or dial 4HELP. |
Are you a new user?
If you're a new Sinai Central user, you will want to review the section 1st For New Users! In about a half an hour you will learn what Sinai Central is, what you can do with it, and how to activate your account. From there, you can move on to learn about the Sinai Central applications that you need to use.
Who puts material on this site?
Instructions for Using Sinai Central
The instructions for how to use Sinai Central are written by the same department that created Sinai Central: the Information Technology Development Center (ITDC). The ITDC creates the online applications, written instructions and online demonstrations that show you how to use them.
Sinai Central Training Events
The ITDC also conducts instructor led courses where you can learn how to use Sinai Central. The next few months upcoming events are available in the right panel on this page (if you are on campus). A calendar of the complete training schedule is also available for employees on campus.
Why am I being asked for a login?
Portions of Sinai Knowledge are now secured for on-campus and authorized browsing. If you think that you should be able to review a portion of Sinai Knowledge that you do not currently have access to, contact us so that we can verify your status with the Mount Sinai Medical Center.
We're Here to Help
Thank you for using Sinai Central. We look forward to working with you!
Regards,
The Sinai Knowledge team
